Conditions for Replacement:

  • Return will only be initiated if the customer has received a product that is either incorrect or damaged.
  • Please notify/claim/inform us via email within a maximum of 48 hours of delivery.
  • Products/Items should be UNUSED.
  • Products should be returned in their original packaging along with the original price tags, labels and invoices.
  • It is advised that the return packets should be strongly and adequately packaged so that there is no further damage of goods in transit.

Condition for Refunds:

  • We will process the refund after receipt of the product by G. K. PUBLICATIONS PVT. LTD or its business partner. A refund will be processed based on the mode of payment of the order.
  • Orders paid by credit/ debit card will be refunded by credit back to the credit/ debit card within 10-15 working days and the refund will reflect in the next statement.
  • Orders paid by net banking accounts will be credited back to bank account.
  • For all other modes of payment, we will send a refund cheque. The cheque will be made in favor of the name as in the “billing name” provided at the time of placing the order.